Refund policy

Returns & Refunds

Change of Mind?

No problem. You can return your item within 14 days, as long as it’s unused, in original packaging, and in resalable condition.

• A 15% restocking fee may apply
• Return shipping is your responsibility (unless the error is ours)

Faulty or Damaged Goods

Contact us within 7 days of delivery with photos and a quick summary.

We’ll take care of it — with a refund, replacement, or repair.

Items Not Eligible for Return

• Used or assembled equipment
• Custom, clearance, or hygiene-sensitive items (e.g. opened mats, pads, grips)
• Items damaged from misuse

Refund Process

Once your return is received and approved, your refund will be issued to the original payment method within 5–10 business days.

Shipping fees are non-refundable, unless the error is on our end.

📬 Return Conditions

To be eligible for a return or refund:

1. Items must be unused, undamaged, and in original packaging
2. Returns must be approved by our team prior to being sent back
3. Goods must be returned within 30 days of invoice, with invoice number and reason included
4. Return shipping must be prepaid by the customer
5. A 15% restocking fee may apply
6. Refunds cannot exceed the original purchase amount